Terms & Conditions

Terms & Conditions

These Terms & Conditions (the “Terms”) govern your access to and use of the website(s), pages, forms, downloadable resources, and content operated by Mail Wizards SIA ("Mail Wizards", “we”, “us”, “our”). By accessing or using this site, you agree to be bound by these Terms. If you do not agree, do not use the site.

These Terms & Conditions (the “Terms”) govern your access to and use of the website(s), pages, forms, downloadable resources, and content operated by Mail Wizards SIA ("Mail Wizards", “we”, “us”, “our”). By accessing or using this site, you agree to be bound by these Terms. If you do not agree, do not use the site.

Business audience only. Our site and services are intended for business users (B2B) aged 18+. If you are a consumer, these Terms do not limit any mandatory rights you may have under applicable law.

Business audience only. Our site and services are intended for business users (B2B) aged 18+. If you are a consumer, these Terms do not limit any mandatory rights you may have under applicable law.

Last updated: 27 August 2025

1) Who we are

Mail Wizards SIA
Registered address: Kurzemes prospekts 16 - 3, Rīga, LV-1067
Registration No.: 40203648967
Contact: george@mailwizards.io

2) Changes to these Terms

We may update these Terms from time to time. The “Last updated” date shows the latest version. If you continue using the site after changes take effect, you accept the updated Terms.

3) Use of the site

You may access and use the site for lawful purposes only. You agree not to:


  • copy, distribute, modify, or create derivative works from our content except as expressly permitted

  • reverse engineer or attempt to extract source code from any part of the site;

  • interfere with or disrupt the site (e.g., scraping at scale, launching malware, DDoS);

  • upload, transmit, or link to content that is unlawful, defamatory, or infringes others’ rights;

  • misrepresent your identity or affiliation, or attempt to gain unauthorized access to the site or related systems.

We do not engage in automated decision‑making that produces legal or similarly significant effects.

4) Intellectual property

All content on the site—including text, graphics, logos, layouts, videos, screenshots, downloads, and trademarks—is owned by or licensed to Mail Wizards and is protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, revocable, non‑exclusive, non‑transferable license to access and view the site for its intended purpose. No other rights are granted. Any use of our trademarks requires prior written consent.

5) Information on this site (no guarantees)

The site provides general information about our services and may include case studies or performance examples. Examples are illustrative and are not guarantees of results. Decisions you make based on our content are at your own risk. We do not warrant that the site will be error‑free or uninterrupted.

6) Contact forms, bookings & lead magnets

  • Contact / bookings. If you submit a form or book a call, you agree to provide accurate information. We may contact you regarding your request and keep records of communications. We may decline or cancel a booking at our discretion.

  • Free audits or consultations. Any audit, review, or recommendations we provide without a signed services agreement are informational only, provided on an “as‑is” basis, and create no obligation for either party. You are responsible for any decision to act on such recommendations.

  • Downloads / lead magnets. Where available, downloads are licensed for your internal business use only. You may not resell, redistribute, or publish them without our permission.

7) Services; priority of contracts

If you engage us for paid services, those services will be governed by a separate written agreement (e.g., Proposal + SOW/Order Form and/or a Master Services Agreement and Data Processing Addendum). If there is any conflict between these Terms and a signed agreement, the signed agreement controls for those services.

  • Server logs/security: up to 12 months.

  • Inquiries and emails: for as long as needed to handle your request, then typically up to 24 months.

  • Marketing subscriptions (if used): until you unsubscribe or after 24 months of inactivity.

  • Client records & invoices: as required by law (generally 6–10 years).

8) Privacy

Our handling of personal data is described in our Privacy Policy (available on this site). By using the site or submitting information, you acknowledge that we will process personal data as described there.

9) Third‑party links and tools

The site may link to third‑party websites or use embedded tools. We are not responsible for third‑party content, policies, or practices. Your use of third‑party sites or tools is at your own risk and may be governed by separate terms.

10) Confidential information

If you share non‑public business information with us (e.g., store metrics or strategies) while exploring a potential engagement, we will treat it as confidential and use it solely to evaluate or provide our services, disclosing it only to personnel who need to know and who are bound by confidentiality obligations. This section does not apply to information that becomes public through no fault of ours, is independently developed, or is lawfully obtained from a third party.

11) Feedback

If you send us comments, ideas, or suggestions, you grant Mail Wizards a worldwide, royalty‑free, perpetual license to use and incorporate them without restriction, with no obligation of confidentiality or compensation.

12) Disclaimers

To the maximum extent permitted by law, the site and any free materials or advice are provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. We do not guarantee specific results, revenue increases, deliverability outcomes, or uptime.

13) Limitation of liability

To the fullest extent permitted by law:

  • Indirect damages excluded. We will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages; loss of profits, revenue, data, goodwill; or business interruption.

  • Cap. Our total liability for claims arising out of or relating to the site shall not exceed EUR 100.

  • Basis of bargain. These limitations apply whether the claim is based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes liability that cannot be excluded under applicable law (e.g., for fraud or wilful misconduct).

14) Indemnity

You agree to indemnify and hold harmless Mail Wizards, its directors, and personnel from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from your misuse of the site, your violation of these Terms, or your infringement of any third‑party rights.

15) Suspension and termination

We may suspend or terminate your access to the site at any time, with or without notice, if we reasonably believe you have violated these Terms or pose a risk to the site or others.

16) Governing law & jurisdiction

These Terms are governed by the laws of Latvia (without regard to conflict‑of‑laws rules). Any dispute arising out of or relating to these Terms or the site shall be subject to the exclusive jurisdiction of the courts of Riga, Latvia. If you are a consumer and mandatory consumer law gives you additional rights or forums, this clause does not deprive you of those rights.

17) Electronic communications; notices

By contacting us through the site, you consent to receive communications from us electronically. Legal notices to us must be sent to george@mailwizards.io.

18) Miscellaneous

  • Entire agreement: These Terms constitute the entire agreement between you and us regarding site use.

  • Severability: If any provision is invalid, the remainder remains in effect.

  • No waiver: Failure to enforce any provision is not a waiver of rights.

  • Assignment: You may not assign your rights or obligations under these Terms without our consent; we may assign to an affiliate or in connection with a restructuring.

Contact

Contact

Mail Wizards SIA
Email: george@mailwizards.io
Address: Kurzemes prospekts 16 - 3, Rīga, LV-1067
Registration No.: 40203648967

Mail Wizards SIA
Email: george@mailwizards.io
Address: Kurzemes prospekts 16 - 3, Rīga, LV-1067
Registration No.: 40203648967